Shipping and Policy
★★★ SHIPPING ★★★
1. Processing time :
The time I need to prepare an order for shipping varies. For details, see individual items.
2. Estimated shipping times :
- Australia: 3-4 weeks
- North America: 2-4 weeks
- Europe: 2-4 weeks
- Australia, New Zealand and Oceania: 3-4 weeks
- Asia Pacific: 2-4 weeks
- Latin America and the Caribbean: 3-5 weeks
- North Africa and the Middle East: 3-5 weeks
- Sub-Saharan Africa: 4-6 weeks
I'll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.
3. Customs and import taxes :
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
★★★ RETURN & EXCHANGE ★★★
I gladly accept returns, exchanges, and cancellations :
- Contact me within: 14 days of delivery
- Ship items back within: 30 days of delivery
- Request a cancellation within: 2 days of purchase
The following items can't be returned or exchanged :
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
- Items on sale
Conditions of return :
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.